Builders carried by Sutton Strings have been carefully selected based on a soild reputation for fine craftsmanship and the exclusive use of quality materiels. Buyers can rest assured that each and every instrument undergoes thorough inspection and quality control measures throughout the production process. When instruments are received by Sutton Strings, they are immediately checked for any anomalies or flaws to guarantee that you receive the best possible product.
If the instrument you ordered from Sutton Strings does not meet your expectations for any reason, you have three days to notify us that you would like to make a return. The instrument must be shipped by the next business day. All shipping charges will be absorbed by the buyer. Once received, all returns will be carefully inspected for any damages incurred before a refund is granted. If the instrument is damaged while in the hands of the shipping agent, please contact us immediately. Thanks!
I understand and accept the refund policy